Introduction: Welcome to privatetours.pt (the “Website”), provided by Auto T. Andrafer, Lda. We prioritize the protection of your personal information and are committed to maintaining the highest standards of privacy and data security. This Privacy and GDPR Compliance Statement outlines our practices regarding the collection, use, and protection of your personal data.
Scope: This statement applies to all visitors, users, and customers accessing the privatetours.pt website.
Data Controller: The data controller responsible for the processing of personal data on this website is Auto T. Andrafer, Lda, registered in Portugal, Rua Dom dinis 79 1685-229 Famoes,Lisboa.
Data Protection Officer (DPO): Our appointed Data Protection Officer is Joaquim Carreira. You can contact the DPO at [email protected] for any queries related to data protection.
Information We Collect: We collect various types of information from users to provide personalized services. This may include but is not limited to:
- Contact details (name, email, phone number)
- Booking information
- IP address and device information
- Usage data (pages visited, interactions)
Purpose of Data Processing: We process your personal data for the following purposes:
- To fulfill your tour reservations and requests
- To communicate with you about your bookings
- To improve our services and website functionality
- To send newsletters and promotional materials (with your explicit consent)
Legal Basis for Processing: Our processing activities are based on:
- The necessity of processing for the performance of a contract (tour bookings)
- Your explicit consent for marketing communications
- Compliance with legal obligations
Data Sharing: We may share your data with trusted third-party service providers (e.g., payment processors, booking platforms) to facilitate our services. We ensure that these parties adhere to GDPR standards.
Data Retention: We retain your personal data only for as long as necessary to fulfill the purposes outlined in this statement or as required by law.
Your Rights: As a data subject, you have the right to:
- Access and rectify your personal data
- Erasure of your data (right to be forgotten)
- Restrict processing
- Data portability
- Object to processing
To exercise these rights, please contact us at [email protected].
Security Measures: We implement industry-standard security measures to protect your personal data against unauthorized access, disclosure, or alteration.
Contact Information: If you have any questions or concerns about our privacy practices, please contact us at [email protected].
Thank you for trusting privatetours.pt with your personal data. We are committed to safeguarding your privacy and ensuring a secure and enjoyable experience.
Auto T. Andrafer, Lda
Rua Dom dinis 79 1685-229 Famoes,Lisboa