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How do I know that PrivateTours Portugal is a reliable company?

PrivateTours Portugal is an officially licensed Tour Operator by Turismo de Portugal under the fiscal name Auto T. Andrafer, Lda established in 1968 with the following licenses (RNAVT 6789 & RNAAT 556/2014), the touristic official entity in this country. Recently, we have also received the title of “PME Líder” (SMC Leader), an annual prize awarded by the...
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  • Privacy and GDPR Compliance Statement
  • Cookie Consent Notice

Privacy and GDPR Compliance Statement

Introduction: Welcome to privatetours.pt (the “Website”), provided by Auto T. Andrafer, Lda. We prioritize the protection of your personal information and are committed to maintaining the highest standards of privacy and data security. This Privacy and GDPR Compliance Statement outlines our practices regarding the collection, use, and protection of your personal data.

Scope: This statement applies to all visitors, users, and customers accessing the privatetours.pt website.

Data Controller: The data controller responsible for the processing of personal data on this website is Auto T. Andrafer, Lda, registered in Portugal, Rua Dom dinis 79 1685-229 Famoes,Lisboa.

Data Protection Officer (DPO): Our appointed Data Protection Officer is Joaquim Carreira. You can contact the DPO at [email protected] for any queries related to data protection.

Information We Collect: We collect various types of information from users to provide personalized services. This may include but is not limited to:

  • Contact details (name, email, phone number)
  • Booking information
  • IP address and device information
  • Usage data (pages visited, interactions)

Purpose of Data Processing: We process your personal data for the following purposes:

  • To fulfill your tour reservations and requests
  • To communicate with you about your bookings
  • To improve our services and website functionality
  • To send newsletters and promotional materials (with your explicit consent)

Legal Basis for Processing: Our processing activities are based on:

  • The necessity of processing for the performance of a contract (tour bookings)
  • Your explicit consent for marketing communications
  • Compliance with legal obligations

Data Sharing: We may share your data with trusted third-party service providers (e.g., payment processors, booking platforms) to facilitate our services. We ensure that these parties adhere to GDPR standards.

Data Retention: We retain your personal data only for as long as necessary to fulfill the purposes outlined in this statement or as required by law.

Your Rights: As a data subject, you have the right to:

  • Access and rectify your personal data
  • Erasure of your data (right to be forgotten)
  • Restrict processing
  • Data portability
  • Object to processing

To exercise these rights, please contact us at [email protected].

Cookies and Tracking: Our website uses cookies to enhance user experience. By using our website, you consent to the use of cookies. Please review our Cookie Policy for more information.

Security Measures: We implement industry-standard security measures to protect your personal data against unauthorized access, disclosure, or alteration.

Changes to Privacy Policy: We reserve the right to update this Privacy and GDPR Compliance Statement. Updates will be posted on this page, and we recommend reviewing it periodically.

Contact Information: If you have any questions or concerns about our privacy practices, please contact us at [email protected].

Thank you for trusting privatetours.pt with your personal data. We are committed to safeguarding your privacy and ensuring a secure and enjoyable experience.

Auto T. Andrafer, Lda
Rua Dom dinis 79 1685-229 Famoes,Lisboa

Cookie Consent Notice

This website, privatetours.pt (the “Website”), uses cookies to enhance your browsing experience and provide personalized services. By continuing to use this site, you consent to the use of cookies in accordance with our Cookie Policy.

What Are Cookies? Cookies are small text files that are stored on your device when you visit a website. They help improve functionality, track user interactions, and provide a more personalized experience.

Types of Cookies We Use:

  1. Necessary Cookies:

    • Essential for the proper functioning of the website.
    • Examples: session cookies, authentication cookies.
  2. Functional Cookies:

    • Enhance the user experience by remembering user preferences.
    • Examples: language preferences, region settings.
  3. Performance Cookies:

    • Collect anonymous data for statistical purposes to improve website performance.
    • Examples: Google Analytics, performance trackers.
  4. Marketing Cookies:

    • Used for targeted advertising and marketing purposes.
    • Examples: Facebook Pixel, Google AdSense.

How to Manage Cookies: You can control and manage cookies through your browser settings. However, please be aware that disabling certain cookies may impact the functionality and features of this website.

Your Consent: By continuing to use our website, you agree to the placement of cookies on your device. You can withdraw your consent at any time by adjusting your browser settings or deleting stored cookies.

Cookie Policy: For more details about the types of cookies we use and how we handle your data, please review our Cookie Policy .

Questions: If you have any questions or concerns about our use of cookies, please contact us at [email protected].

Thank you for choosing privatetours.pt. Enjoy your browsing experience!

Auto T. Andrafer, Lda
Rua Dom dinis 79 1685-229 Famoes,Lisboa