FAQ
Frequently asked questions
Everything you need to know before booking your private tour in Portugal.
How do I book a private tour?
Choose your tour, select the date and the vehicle for your group size, and pay securely online. You receive the booking confirmation by email.
What payment methods do you accept?
We accept all major credit and debit cards through our secure Stripe checkout. The full amount is paid at the time of booking.
Are the tours private or shared?
All our tours are 100% private: only your group, your vehicle and your driver-guide. You can adjust the pace and the stops.
Can I customise my itinerary?
Yes. We specialise in tailor-made private tours. You can change routes, add stops or design your own day anywhere in Portugal. Just contact us with your preferences.
Who will be my guide or driver?
You can choose a tour with a driver-host, who gives explanations and local insights during the day, or a tour with a driver plus a licensed professional guide for a more in-depth visit of monuments and museums. Tours run in English, Portuguese and Spanish; other languages on request.
How long do the tours last?
Half-day tours last about 4–5 hours and full-day tours about 8–9 hours, depending on the destination.
What vehicles do you use?
A modern fleet of Mercedes-Benz vehicles: E-Class sedans (up to 3 guests), V-Class vans (up to 7) and Sprinter minibuses (up to 8).
What is included in the price?
Private vehicle with driver, hotel pick-up and drop-off, fuel, tolls, parking, insurance, Wi-Fi and bottled water, and VAT. Entrance fees and meals are not included unless stated on the tour page.
Where do you pick us up?
At your hotel, apartment or the Lisbon cruise terminal. You enter the pick-up address at checkout, and a different drop-off (for example the airport) if you need it.
What is your cancellation policy?
Please see our cancellation policy for the full conditions.
Still have a question? Contact us or message us on WhatsApp.
Tailor-made
Have something else in mind?
Tell us your dates and interests and we will design a private itinerary across Portugal.
